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Property Management Reviews

Here’s what our homeowners, investors, tenants, and others we serve have to say about Real Property Management Hampton Roads. And for the infrequent dissatisfied customer, we do our best to quickly make it right.

Homeowners and Property Investors

“I am very pleased with everything. It was amazing. Thank you so much!!”

– Shana W.

“Ray was incredibly helpful in answering all of the questions I had.”

– Chris N.

“Real Property Management has been very responsive to my inquiries. They are very friendly and helpful and keep you informed of any issues at your property.”

– Daniel M.

“Ray has always been super helpful and patient with me!”

– Justin B.

“Carla has been nothing but exceptional in assisting with my property! Her quick responses and feedback made it possible for my house to get repaired and cleaned before Thanksgiving.”

– Jabaree T.

“Great customer service, always willing to help and keep you updated with any issues and notifications from HOA. On top of things and consistent.”

– Marvin M.

“Ray B provided the best service I have ever received from RPM, and he has restored my hope in good customer service. Ray’s response was swift to the initial request and to the follow-up questions.”

– Nakita A.

“Ray Randolph was excellent with his service today. I called with a question and he helped me to get the issue resolved. He was wonderful!”

– Michelle R.

“If you are looking for someone to get the job done, Katrina at RPM is the person to talk to. She has been tasked with numerous items, but never fails to produce exceptional results.”

– Tony H.

“Ray Randolph has been great at getting my repairs scheduled and staying up with the owners making sure they respond and let me know what is going on.”

– Christina T.

“Ray has great customer service and is my go-to guy for immediate support. Always outstanding input and professionalism.”

– Eric B.

“Ray has been very helpful to my company and is always available to answer any of our questions. He is professional experience and humble attitude make him very easy to work with. Thank you again Ray for all the continuous work and your professional attitude. We look forward to working with you more in the future.”

– John W.

“My day would not be complete if I didn’t get to communicate with Ray! He is very thorough and diligent. He gives great customer service.”

– Meredith J.

“I absolutely love working with Tom. Always very professional and a joy to speak with.”

– Erika H.

“I had another positive experience, and Carla has been more than helpful with helping me expedite work repairs and cleaning to get my house back on the market. She provides excellent feedback, and I greatly appreciate her candor and expertise. She has been a pleasure to work with!”

– Justin S.

“Ray provided great customer service, he answered all my questions respectfully and was informative. Sincerely appreciated his assistance. RPMHR to date has always been helpful.”

– Larry B.

“Carla was wonderful to work with. She handled a lease renewal in a couple of days that was taking others weeks with no forward progress made. Carla took ownership and got the renewal lease signed on time, so no one had to move. She is very professional, prompt in replying to correspondence, and follows up to make sure everything has been taken care of. I will only deal with Carla if I need help in the future. Thanks, Carla, for all of your help!”

– Tricia M.

Tenants

“Ray has been helping with a few maintenance requests and has done a good job with communicating with me and making sure the job gets done.”

– Surina R.

“My property manager is Ray and when I say he is awesome, he really is. I have had a few mishaps since the middle of the pandemic, he has always been helpful, fair, and understanding. Very good company to deal with.”

– April G.

“Just wanted to reach out and say thank you guys so very much for the fast repair on the house. Katrina was so helpful with everything. I’m so thankful for your caring staff member. She got everything taken care of so quickly. Thank you.”

– Kathryn H.

“Great customer service, when I need to put a work order in it’s done in a timely manner. Thank you, guys.”

– Jeff B.

“Tristan has always been pleasant and helpful. He assisted very promptly in addressing the issues I encountered recently with the heat and payment information which were resolved promptly due to the action done by Tristan. His customer service is excellent. Thank you.”

– Paula

“RMPH has provided excellent service during the recent move in/move out of my rental property. Carla was extremely helpful and provided excellent service.”

– Paul L.

“Since my dishwasher leaked in May, Carla has been my go-to between the owner and various remediation companies. She has kept me abreast of all updates and has reached out to the owner to determine the status of repairs when I have questions. Her customer service skills are outstanding!”

– Kevin W.

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